The fine print, in plain sight.
Seller of record
Not yet named
The selling entity and its business address have not been settled. Nothing can be bought until they are — the checkout refuses an order rather than take money on behalf of a party the buyer cannot identify.
Not yet in force
These are the documents that will govern a purchase. Each has a draft below for the owner’s review; none binds anyone today. They are listed rather than hidden so it is clear what is missing — the three marked required are exactly what the checkout is waiting for.
Terms of Sale
Required to openWhat is being bought, when title passes, how long delivery takes, and what happens if it does not arrive.
Read the draft
Who you are buying from
Every sale on moodymobb.live is made by the company named under "Seller of record" on this page ("we", "us"). These terms apply to every order placed on this site. By placing an order you agree to them. You must be at least 18 to place an order.
What you are buying
You are buying a physical collectible or a garment. A Moody is a collectible and a fashion accessory. It is not an investment, a security or a financial product. It pays nothing, and we make no promise about what it may be worth later. Prices on the Village are set by collectors, not by us.
The 6″ plush has no electronics of any kind. The 9″ Tech Moody contains the electronics described on its product page. Each numbered piece has a record in the Moody registry. The record shows that the piece is authentic and who holds it on the Village. It is not a title document for any other purpose.
Prices and payment
Prices are in US dollars and are set by us. The price that applies is the one shown at checkout when you pay. Payment is taken in full at checkout through Stripe. We never see or store your card number. Sales tax is added where the law requires it and is shown before you pay. Nothing ships until payment has cleared.
When your order is accepted
Your order is accepted when we send the order confirmation email. We may refuse or cancel an order, for example because of a pricing error, suspected fraud, or a limit on pieces per customer. If we do, you are refunded in full to the original payment method.
Editions
Editions are numbered, capped as shown on each product page, and never reprint. Edition numbers are assigned in the order payments clear.
Shipping
Every order ships overnight, insured for the full price paid, with a signature required on delivery. Shipping and insurance are shown at checkout and paid up front with the order. Your confirmation email gives the dispatch date. If we cannot ship by then, we will tell you, and you may cancel for a full refund.
Ownership and risk
Ownership and the risk of loss pass to you when the parcel is delivered and signed for. If a parcel is lost, or arrives damaged, tell us within 48 hours of delivery (or of the expected delivery date if it never arrives), with photos where you can. We handle the insurance claim and send you a replacement or a full refund.
Resale between collectors
A piece can change hands between collectors only through the Village. Every resale is shipped overnight, insured for the full price, with signature, and paid in full up front. In-person exchanges are not offered. The seller is paid only after delivery is confirmed and the piece verifies, and the registry record moves only then. A sale made off the Village does not move the registry record. Resales are governed by the Marketplace and Resale Terms.
Theft
If your 9″ Tech Moody is stolen, report it with the theft-report button in the Village app. The piece is frozen in the registry, so it cannot be sold, transferred or verified as clean, and its tracking array switches on. Until a report is filed, the array is dormant and reports its position to no one, including us.
Verification
A verification result reports what the registry and the checks showed at the time of the check. It is strong evidence that a piece is authentic. It is not a promise that no forgery can ever be made.
Intellectual property
Buying a piece gives you that piece. Moody Mobb™, The Village™, the characters and the artwork belong to Caudate Putamen Holding Corp. You may display, photograph and resell your piece, but you may not reproduce the characters, artwork or trademarks.
Our responsibility
Nothing in these terms limits any right you have under consumer law that cannot be limited. Apart from those rights, our total liability for an order is limited to the amount you paid for it, and we are not liable for indirect or consequential loss.
Questions and disputes
Please contact us first at the email shown under "Seller of record". Most problems are solved there. These terms are governed by the laws of the state where the seller is registered, as shown under "Seller of record", and by applicable US federal law.
Changes
We may update these terms for future orders. The terms in force when you paid govern your order.
Refunds and Returns
Required to openWhen an order can be cancelled, what can be returned, in what condition, and how long a refund takes.
Read the draft
Cancelling an order
You can cancel at any time before your order ships, for a full refund. Email us at the address shown under "Seller of record" with your order number. Once a parcel has shipped, the returns rules below apply.
Returns
You may return a piece within 14 days of delivery. It must be unused and in its original condition and packaging. Capsule clothing must be unworn and unwashed, with tags attached. A Moody must have its coded label, plate and (on the 9″) chip intact.
How to return
Email us first for a return authorisation. Returns are shipped overnight, insured for the full price, with signature, and the buyer pays for the return shipping unless the piece was faulty or wrong. A parcel sent without an authorisation may be refused.
Refunds
We inspect every return when it arrives. If it meets the conditions above, the price of the piece is refunded to the original payment method within 10 business days of our receiving it. The original shipping and insurance are not refunded unless the piece was faulty or wrong. A returned Moody's registry record goes back to the house.
Faulty, damaged or wrong pieces
Tell us within 48 hours of delivery, with photos. We pay for the return and send a replacement or a full refund, including the original shipping and insurance.
Repairs
We repair a piece free of charge, one time only. You must prove the purchase and that the piece is yours: your order confirmation (or, for a piece bought from another collector, its transfer recorded in the registry), and the piece must verify against the registry in your name. Email us first for a repair authorisation. We pay the shipping to us; you pay the shipping back to you.
What cannot be returned
A piece whose label, plate or chip has been removed, altered or tampered with. Clothing that has been worn, washed or altered. One-off commissions, including celebrity and influencer pieces, unless they are faulty.
Lost parcels
A parcel that never arrives is covered by its insurance. Tell us within 48 hours of the expected delivery date, and we will handle the claim and send a replacement or a full refund.
Card disputes
Please contact us before you dispute a charge with your bank. We can usually resolve it faster, and a dispute freezes the piece's registry record until it is settled.
Privacy Policy
Required to openWhat is collected at signup and checkout, where it is held, who can read it, and how to have it deleted.
Read the draft
Who is responsible
The company named under "Seller of record" on this page is responsible for your personal information. Questions and requests go to the email shown there.
What we collect, and why
Waiting list. Your email address and the page you signed up from, so we can tell you when we open.
Account. Your email address, a password (stored only as a secure hash by our database provider), and an optional display name, so you can sign in to your vault.
Orders. Your name, email address, shipping address, phone number, what you bought, the amount, and the order's status. We need these to take payment, ship insured with a signature, and handle returns. Your card details go directly to Stripe. We never see or store them.
Character follows. Which characters you follow, so we can email you when they drop. Alerts go only to a confirmed email address.
Verification checks. The serial or code that was checked, the result, and the time. A check is not linked to who ran it.
Security. Your IP address is used briefly to limit abusive traffic, and is not kept for any other purpose. If your browser blocks something on our pages, it may send us the page address involved, never your identity.
Theft reports. A 9″ Tech Moody's location is read only after its owner presses the theft-report button. It is shared with the owner and, at the owner's request, with law enforcement.
Questions to Ask the Village. When that feature is switched on, your question is sent to our AI provider to answer it. Please do not include personal information in a question.
Who we share it with
Only the providers that run the service for us. These are Vercel (hosting), Supabase (database and sign-in), Stripe (payments), our email provider, the carrier that delivers your parcel (your name, address and phone number), Google (fonts, which shares your IP address when a page loads), and Anthropic (Ask the Village, when it is on). We do not sell your personal information. We do not share it for advertising, and we use no advertising or analytics cookies.
How long we keep it
Order records are kept for as long as tax and accounting law requires. Your waiting-list entry is kept until you ask us to remove it. Account information is kept until you delete your account. Security data is kept for minutes, not days.
Your choices and rights
You can ask us to show you, correct, or delete the personal information we hold about you, and to stop sending you email. Depending on where you live, including California, you may have further rights. We will not treat you differently for using them. Email the address under "Seller of record". We may need to confirm your identity first. Records the law requires us to keep, such as tax records of orders, are kept until we are allowed to delete them.
Children
This site is not directed to children under 13, and we do not knowingly collect their personal information. If you believe a child has given us information, contact us and we will delete it.
Security
Data is encrypted in transit. Database access is restricted row by row, so an account can read only its own records. Payment data never touches our servers.
Changes
If this policy changes, the new version is posted here with its effective date before it applies.
Marketplace and Resale Terms
Needed for resaleHow a piece changes hands between collectors, how funds are held until delivery, and the creator royalty on resale.
Read the draft
What these terms cover
They cover how a piece changes hands between collectors on the Village. The Village is a venue. In a resale, the seller is the collector, not us.
Shipping only
Every resale is shipped overnight, insured for the full price, with signature, and paid in full up front. In-person exchanges are not offered. There is no meeting and no cash.
Funds
When a seller accepts an offer, the buyer's payment is held by a regulated payment and escrow provider, never by us. It is released to the seller only when delivery is confirmed and the piece verifies against the registry. If it fails, the buyer is refunded.
Identity
Before a resale proceeds, the buyer completes an identity check on a live call with an independent vetter. The safe word on every account is asked on that call.
The registry
The registry record moves only through the release protocol, and only when the seller personally releases the piece. A piece that has been reported stolen, is under dispute, or has a tampered label, plate or chip cannot be listed.
Fees
Any fee or creator royalty on a resale is shown before the listing is confirmed. Nothing is deducted that was not shown.
Not allowed
Selling off the Village and asking for the record to be moved. Listing a piece you do not hold. Asking to meet in person. Counterfeits, and pieces reported stolen.
Disputes
Either side can freeze the funds with one tap. The house reviews every dispute before anything moves.
How the house works
Plain language, so the rules are readable in a minute. This is an explanation, not the binding terms — where it and a document above ever disagree, the document governs.
Collectables, not investments.
Pieces are sold as collectables. Resale values are set by the market and are not guaranteed by Moody Mobb.
Editions never reprint.
A closed edition stays closed. Supply figures printed on a Passport are binding.
Authentication.
Verification reports the state of the registry at the time of the scan. A verdict is evidence, not a warranty against every possible forgery.
Transfers.
Title moves only through the release protocol. Off-platform sales do not move the registry record and leave the buyer unregistered.
Materials and regions.
Repurposed-fur pieces carry labelling required by applicable law; some regions restrict fur sales and availability varies. Working-systems products ship with safety-certified low-voltage components.
Payments.
Card and wallet payments are processed by Stripe. Moody Mobb does not store card numbers and never sees them.
Shipping only.
All purchases and resales are shipped overnight, insured for the full price, with signature, and paid in full up front. In-person exchanges are not offered.
When the market goes live
Demonstration: the market figures on this site are a 180-day simulation of growth and fluctuation, modelled on comparable collectible markets and driven in part by example press coverage and celebrity and influencer endorsements, to show how the Terminal works — and are labelled so. None of that news happened, and none is a price, a sale or a trade. With the demonstration off, every figure comes only from real, verified sales.
On that day every simulated price, sale, history and example house is switched off at once. A piece with no verified sale yet shows its issue price and “no trades yet”, never an invented number, and the status strip at the foot of every screen changes from SIMULATED to LIVE. Every visitor is told at the top of every page for the first thirty days.
Cookies and storage
The Village sets no cookies of its own: no analytics, no advertising, no tracking across sites. It keeps only these small things in your own browser, each to do something you asked for. Clearing your browser’s site data removes them all.
What you typed or chose (an email, a serial, a size), so going Back loses nothing. Never card details, which only Stripe sees.
Where you were on each page, so Back returns you to the same place.
Keeps you signed in to your vault (set by our database provider, Supabase).
A copy of a few pages so the app opens without a connection. Never prices or account data.
Stripe sets its own cookies on its checkout pages to prevent fraud; Google serves the site’s fonts, which shares your IP address with Google when a page loads. Neither is used by this site to track you.
Compliance register
The laws that touch this business, what the site already does about each, and what a licensed professional must still confirm. A working checklist kept in the open — not legal advice, and no substitute for counsel.
Collectibles, not investments Needs counsel
Law: Securities Act of 1933 (15 U.S.C. § 77a et seq.); the "investment contract" test in SEC v. W.J. Howey Co., 328 U.S. 293 (1946)
On the site: Every page describes a Moody as a collectible, never an investment, and never promises a price; automated tests reject copy that does. The market shows modeled and verified figures apart, with a disclosure under every market value.
Next: Have securities counsel review the resale market and any index before trading opens. Any fundraising runs privately under an exemption counsel chooses (for example Regulation D or Regulation Crowdfunding) — never on this public site.
Truth in advertising In place
Law: FTC Act § 5 (15 U.S.C. § 45) — unfair or deceptive acts or practices; state consumer-protection laws
On the site: Simulated figures are labelled simulated everywhere, and switch off entirely at launch (MARKET_LIVE). The site never claims counterfeiting is impossible.
Next: Keep every claim provable; review celebrity and limited-edition claims with counsel before each drop.
Sales tax Needs counsel
Law: State sales-tax laws, including economic nexus after South Dakota v. Wayfair, Inc., 585 U.S. 162 (2018)
On the site: Tax is shown as its own line and passed to the state; it is never treated as the company’s money.
Next: A CPA confirms where the company must register and collect (for example with Stripe Tax) before the first sale.
Card payments In place
Law: PCI DSS (the card networks’ data-security standard)
On the site: Card details are entered on Stripe’s checkout and never reach this site’s servers; webhook signatures are verified.
Next: Complete Stripe’s annual PCI self-assessment (SAQ A) when the account goes live.
Holding resale money Before launch
Law: State money-transmitter licensing laws; Bank Secrecy Act and FinCEN money-services-business rules (31 C.F.R. Chapter X)
On the site: Resale money is designed to be held by a licensed escrow or payment provider, never in company accounts. Resale is not open.
Next: Choose and contract the licensed provider, and have counsel confirm the company itself is not acting as a money transmitter, before resale opens.
Privacy Before launch
Law: California Consumer Privacy Act as amended by the CPRA (Cal. Civ. Code § 1798.100 et seq.) where its thresholds apply; EU GDPR (Regulation (EU) 2016/679) and UK GDPR for visitors there
On the site: No tracking or advertising cookies; no data sold or shared for advertising. Public verification never shows owner identity. The data the site keeps is listed below under Cookies and storage.
Next: Publish a privacy policy written by counsel (it is one of the documents the checkout gate requires) before collecting orders.
Cookies and device storage Needs counsel
Law: EU ePrivacy Directive 2002/58/EC, Article 5(3), and the UK PECR — storage on a device needs consent unless strictly necessary
On the site: The site sets no cookies of its own. It keeps only small settings and drafts in the visitor’s own browser, listed below, all to provide what the visitor asked for.
Next: Counsel confirms whether the remembered settings count as strictly necessary for EU and UK visitors, or need a consent choice. Consider serving fonts from this site instead of Google’s servers.
Children Needs counsel
Law: Children’s Online Privacy Protection Act (15 U.S.C. §§ 6501–6506; 16 C.F.R. Part 312)
On the site: The site is written for adults and does not knowingly collect information from children under 13.
Next: Counsel confirms the site is not "directed to children" given the plush line, and the age statement in the terms.
Product safety (plush) Needs counsel
Law: Consumer Product Safety Improvement Act of 2008; tracking labels (15 U.S.C. § 2063(a)(5)); small-parts rules (16 C.F.R. Part 1501); state stuffed-toy labelling and registration laws (for example Pennsylvania and Ohio)
On the site: The 6″ plush has no electronics. Each piece carries a coded label and a serialized plate.
Next: Decide with counsel whether the plush is a children’s product (designed mainly for ages 12 and under). If it is: accredited third-party testing, a Children’s Product Certificate and tracking labels before sale. Register as a stuffed-toy maker where states require it.
Trademarks In place
Law: Lanham Act; the ® symbol may be used only for a federally registered mark (15 U.S.C. § 1111)
On the site: The Village and Moody Mobb are shown with ™ (claimed, not registered), never ®.
Next: File with the USPTO; switch to ® only after registration issues.
Celebrity designs Needs counsel
Law: State right-of-publicity laws
On the site: Celebrity drops are paced and limited; no celebrity is named on the site without agreement.
Next: A signed licence with each celebrity before any design, name or likeness is used.
Email Before launch
Law: CAN-SPAM Act (15 U.S.C. § 7701 et seq.)
On the site: The waitlist collects an email only when someone asks to join.
Next: Every marketing email carries the company’s postal address and a working unsubscribe link.
Accessibility In place
Law: Americans with Disabilities Act, Title III (42 U.S.C. § 12181 et seq.); WCAG 2.1 AA as the working standard
On the site: Screen-reader headings and labels, keyboard controls, reduced-motion support, and transcripts for every spoken page.
Next: An accessibility audit before launch.